It is easy for you to book a holiday stay at De Hvide Svaner Camping. You can book your stay online, whether you are looking for a tent site, holiday cabin, motorhome site or a place for your caravan.
Below we have gathered the answers to the common questions that we get at our reception, in connection with the booking-process at our campsite.
If you have any questions, remember you are always more than welcome to contact us.
De Hvide Svaner Camping prices
How much does it cost to stay with us? Whether it is in one of our pitches for a caravan, in a cabin, on a tent site, or an overnight stay in a motorhome - you will find the answer and our price lists here.
Book a place online
On our booking page, you can choose the type of space/pitch you want and go to our online booking system.
We recommend that you use our online booking system, as in this you can see which camping pitch are available and choose the one that suits you best.
Any questions or inquiries regarding a booking can be sent by email to info@dehvidesvaner.dk.
Book a permanent stay
Do you want to become a permanent resident at our campsite? Then you can book a permanent pitch or a season pitch by contacting info@dehvidesvaner.dk.
The list of our available permanent and seasonal places can be seen on our Danish site by clicking here.
What does high and low season mean?
Usually holiday prices will vary according to high season and low season. At De Hvide Svaner Camping, however, we want to have the same low prices throughout the season.
Although the prices are the same, there is, among other things, a difference between the opening hours in the reception, Svanemarked and Svanegrillen in high and low season.
In relation to the reception's opening hours, you will always find the current opening hours at the bottom of the website. Svanemarked and Svanegrillen’s opening hours can be seen on the information board.
Our high and low season are defined in the periods stated on the front page.
Age restriction
Guests under the age of 18 must be accompanied by parents or have written consent that children aged 16 - 18 may stay without parents.
Payment
All prices stated in De Hvide Svaner's booking system are stated in Danish kroner incl. VAT and all taxes - unless otherwise clearly stated. We reserve the right to make errors.
Payment is made by using one of the approved payment cards/credit cards in our online booking, including Dankort, Visa and MasterCard.
When booking a camping pitch for your own tent or caravan on a daily basis 50 % is paid. The remaining amount is payable on arrival.
There is always a 50 % prepayment for online bookings, with the balance paid on arrival at De Hvide Svaner Camping. You can choose to pay 100 % of the amount when booking if you wish.
Amounts up to DKK 1,000 must be paid at the time of booking.
Are you experiencing challenges with booking online?
If you use the browser Explorer, then our booking system will not work. Explorer no longer receives support from Microsoft and therefore poses a risk of security vulnerabilities. Our online booking system is therefore not set up for the use of Explorer. We therefore recommend that you use another browser, e.g. Edge (also Microsoft), Google Chrome, Firefox, Opera or Safari.
Are you missing your order confirmation?
If you do not receive an order confirmation on your booking, check that your email address is correct, your "junk mail" mailbox or your spam filter.
Transfer from your bank to ours?
As a consumer, you are basically insured against any misuse of your credit card online. You can use bank transfer, but we suggest online payment as it is registered immediately. If you need to make a payment from your bank account to ours, the information are:
Bank transfer from yours to our bank:
Nykredit: 8117 - 4352402
From overseas:
BIC / SWIFT: NYKBDKKK
IBAN: DK6481170004352402
Terms of trade
You can read our terms and conditions here.
